Did you know a product with five reviews is 270 percent more likely to get purchased than a product with no reviews? As technology evolves at a rapid pace and our lives become more digital, it’s more imperative than ever to have a robust online presence. A crucial part of this is having relevant and recent reviews to help your visitors navigate through the customer journey.
Some local businesses may think they can avoid the game of vying for online reviews since they often rely on word of mouth to bring in customers. But if that is your mindset, we’ve got news for you: Online reviews are word-of-mouth marketing, and they’re driving the bulk of local business just as much as e-commerce…
You already know that Google reviews are one of the best ways to build trust with new customers, increase average order value, and boost conversions. If you’ve invested in this essential marketing tool, you’re well on your way to building a more successful business. But don’t stop there…
Getting more Google reviews for your business may seem like a tough code to crack, but we’re here with a word of good news: you don’t need to be an expert cryptographer to solve this marketing challenge. With a little education and a lot of consistency using the steps below, you’ll be well on your way to garnering an impressive collection of Google reviews…
As a business owner, one of the worst feelings is getting a 1 or 2-star rating and review from an upset customer. Whenever one of these bad ratings comes through, it’s natural to go through a range of mixed emotions; from shock, to anger, to fear, to frustration, and back to anger again. But very rarely is empathy brought into play, which is the ONE emotion that makes all the difference…
Online reviews are a powerful way to help your company grow, but the majority of customers simply don’t take the time to leave a review on their own accord. Luckily, asking for reviews in the right way can greatly increase the number of online reviews you get every month. But there’s definitely an art in how to ask for a review…
In a world where customers are just a click or swipe away, all business owners must face the reality that these days online reviews matter—greatly. Research shows that 97% of consumers say reviews factor into their buying decisions. Even when shopping in a store, 82% of smartphone users consult their phones first and 45% read reviews before making a purchase. Reviews hold…
