Writing fake reviews, or “astroturfing” as it’s come to be known, has proliferated the web in the past few years, as more companies realize the incredible power and influence that reviews have; whether it’s creating massive amounts of social proof and sales for themselves, or strategically destroying or defaming a competitor. As time goes on…
A positive review can make all the difference when a potential customer is considering buying your product or service. It’s even better when those good reviews are easily accessible so they’re more likely to sway someone’s opinion. That’s why you should add Google ratings to your website. Let’s walk through how you can do that.
Did you know 20 percent of restaurant reviews (negative and positive) are fake? Reviews directly impact a business’s revenue, and unfortunately, some companies take extreme and dishonest measures in boosting their review pages to reel in those dollars. And sometimes, it’s competitors who post fake reviews to put you at a disadvantage.
Everyone looks at reviews. It’s a natural step in the buyer’s journey, as it gives potential customers a trust signal or proof that the product is what it says it is. But can online reviews be trusted? The short answer is yes, though there are some things you should know to avoid fake or unhelpful reviews.
People like to voice their opinions. And thanks to online reviews, that’s incredibly easy to do now. But every now and then, a fake review that is either overly positive or overly negative can cause various online reputation issues.
Online reviews have completely changed the way consumers make buying decisions, and, in turn, changed the business marketing industry. But now that there are so many places to find online reviews, how do you know which review sites to trust?
Did you know, 76 percent of people value online reviews as much as personal recommendations? By writing product reviews, not only are you helping prospective buyers make a decision, but you’re also offering feedback for the business, whether you loved or hated their product.
When you first hear about reputation management, you may think of the PR maneuvers companies use after they’re hit with bad press. But a proactive reputation management strategy should be getting ahead of just damage control after the fact.
Reputation management is the process of creating, maintaining, and repairing your public image. You know what your brand is and what it stands for, but how do other people think of it?
