In a digitally-driven world, we’re constantly exposed to and influenced by other people’s opinions. Unlike the world 50 years ago, we now trust the experiences of complete strangers! Let’s discuss the importance of online reviews.
On average, we’re reading up to 10 reviews about a product or company before making a purchase.
Check out the infographic below to see why online reviews are critical to your business:
Infographic by- Invesp
Almost 90% of customers are reading online reviews before making purchase decisions, and most of those customers are reading between 2 and 10 reviews. Because 88% of customers trust online reviews as much as a personal recommendation, 72% will only make a purchase if they see positive reviews for a company or product. This dependence on reviews will likely continue to increase as online purchases become more popular.
Read our post about different types of reviews that may be hurting your business.